Track your order.
To track your order in real-time, enter the associated phone number and access code you received via email.
FAQ
Cigo is a web platform used by businesses to manage and plan their daily itineraries and the delivery of their goods and services.
Via our tracker service, you can follow in real-time the progress of your order.
Tracking information is either communicated to you by SMS or Email. First check if you received an email or an SMS from us.
SMS: If you received an SMS from us, instead of the Phone Number and Access Code, you'll be given a cigo.io link. Following this URL will bring you to your order tracking directly without having to enter anything!
Email: If you received an Email from us, you'll be given a Click to Track link that will open a cigo.io link. Following this URL will bring you to your order tracking directly without having to enter anything! Alternatively, you'll also be given the Phone Number and Access Code associated with your order if you prefer to enter them manually.
Sometimes businesses make last minute changes, and your order might have been removed from our system. It's possible that your order will however be re-entered into our platform at a later time; check your Email or text messages for a newer tracking link (or Phone Number and Access Code combination).
In other cases, if you are still unable to track, we suggest that you contact the business you made an order with via their customer service. If your order is still scheduled in our system, they will be able to send you renewed tracking information.
Changes on orders are not handled by Cigo directly. In order to make changes to an upcoming order, please contact the business's customer service department.
Please note that the contact information (such as email and phone number) of the Customer Service department of the business you made an order from is available within our tracker.