Expectations have shifted. Nearly everyone now wants real-time delivery tracking, not just vague updates.
Best Practices for Implementing Last-Mile Tracking in 2025
read more
Cyrille B. Delavenne
Chief Technology Officer at Cigo Tracker
A skilled professional, Cyrille underwent a transformative journey at Cigo, progressing from a non-web developer to the Chief Technology Officer (CTO).
This career evolution highlights adaptability, strategic vision, and an unwavering commitment to excellence. With a Computer Science degree from York University, his academic foundation seamlessly integrates with hands-on experience.
Beyond technical expertise, his leadership at Cigo extends into significant contributions to software development, project management, and strategic hiring. Rooted in continuous, consistent effort, he tackles challenges with humility and a steadfast commitment to excellence. This mindset influences every aspect of his role, from refining product interfaces and improving user experiences to expanding technological capabilities.
Valuing user insights, he uses surveys and direct communication to fine-tune strategies. Meticulous reviews of Jira issues each quarter underscore a commitment to continuous improvement. Balancing professional and personal life, Cyrille prioritizes quality moments with family and friends.
Balancing work and personal life, he makes it a point to engage in regular exercise and has been practicing Muay Thai, a combat sport, for some time now. Finding equilibrium through both physical and mental activities, he also enjoys single-player PC and console games, occasionally joining multiplayer sessions to create shared experiences and lasting connections. Outside of work, Cyrille’s path at Cigo extends past career milestones, embodying a personal dedication to continuous growth through humble, consistent hard work.
How Delivery Tracking Reduces Customer Support Tickets
Peak delivery times bring a flood of questions. Customers want answers. “Where is my order?” echoes across every channel. Real-time shipment
10 Ways Route Optimization Software Cuts Fuel Costs
Every time a delivery van circles a block or hits unexpected traffic, another bit of profit burns away. For logistics leaders, the challenge
Cost of Missed Deliveries: How Tracking Software Helps
One failed delivery can ripple through your entire logistics network. Drivers double back, customers wait, and costs climb with every return trip.
Live Map vs ETA Notifications: What Customers Really Want
The last mile delivery experience has become the ultimate battleground for customer satisfaction. While logistics providers focus on operational efficiency
Why Transparency is the Future of Logistics
Delayed shipments can cost businesses millions, and frustrated customers can switch providers with a single click. Logistics transparency has evolved
Last Mile Delivery KPI: The Top 10 to Measure Performance
Last mile delivery can make or break your logistics operation. With customers expecting faster, more reliable service than ever before
Why Route Optimization Is Critical for Last Mile Success
The last mile of delivery is where logistics operations succeed or achieve their potential. While your packages may travel thousands of miles
Delivery Optimization Software: Revolutionizing Last-Mile Logistics
Delivery optimization software can transform last-mile logistics with smarter routes, lower costs, and happier customers. Learn more in this article.
Delivery Driver Management Software: Why It’s Essential for Modern Logistics
Driver management software can help streamline your operations, improve efficiency, and enhance customer satisfaction. This article shows you how.