With just over three years at Cigo, Jonathan blends a rich background in finance and software with vibrant energy, making him a cornerstone of our business development team. His expertise and enthusiasm significantly contribute to our success, showcasing a unique blend of professional acumen and personal passion.
Outside of work, he immerses himself in family life and friendships, enjoying winter sports, savoring culinary delights, and sharing moments of laughter and joy. This balanced approach reflects his belief in the importance of a well-rounded lifestyle, merging career dedication with personal pleasures.
Continuously striving for growth, he embraces opportunities for learning and improvement, emphasizing genuine connections that enrich both his work and personal life. This ability to foster meaningful relationships is a key reason for his integral role in our team.
Based at our Montreal headquarters, he leads our business development efforts, focusing on nurturing client relationships and driving growth. His work in developing partnerships and enhancing client experiences is central to Cigo’s expansion.
Clients consistently experience his dedication and passion, receiving exceptional service and impressive results. Jonathan’s journey at Cigo is more than a career path; it’s a testament to his commitment to excellence and impactful contribution.
In summary, his tenure at Cigo is characterized by professional skill, personal growth, and a dedication to building lasting relationships. His multifaceted role underscores the invaluable contribution he brings to both our team and clients, setting new benchmarks for excellence and meaningful impact.
Logistics is no longer judged only by speed. Clear updates, flexible options, and reliable outcomes now shape how delivery performance is measured. These rising standards are reshaping the way operations teams plan and execute.
Pressure on fleets keeps rising. Budgets tighten, schedules compress, and service targets stay high even as demand swings.
Delays happen, and customers often understand. What they do not forgive is being left without answers. Because complex routes, carrier handoffs, and...
With demand shifting, transport costs climbing, and promises tightening, the stakes are higher. Each logistics dollar faces CFO scrutiny.
The doorstep decides loyalty. In the final mile, promises either land on time or fall apart, and customers remember. Expectations keep climbing, so you need speed, precise ETAs, and proactive updates that feel human.
Delivery teams face more pressure today than ever. E-commerce continues to grow, supply chains remain unpredictable, and customers demand speed along with flawless service.
Every delayed delivery, missed call, or unanswered question costs you trust and efficiency. These setbacks affect your customers and place added strain on your operations team.
Customers remember how reliably you keep promises, not the promise itself. In crowded delivery feeds, trust grows when updates feel personal and arrive exactly when needed.
Customer loyalty in logistics is more fragile than ever. A single missed delivery window or lack of communication can push customers to competitors who promise a smoother experience.
“Where Is My Order?” (WISMO) inquiries are a significant burden for logistics teams. These questions slow down operations and place unnecessary pressure on support staff, driving up costs.
