In today’s fast-paced service industry, ensuring timely and efficient technician operations is crucial. **Dispatch management software** plays a...
How Dispatch Management Software Optimizes Technician Routes in the USA
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Mark Mulhearne
Enterprise Account Executive
Mark is an accomplished Enterprise Account Executive at Cigo, where he excels in driving customer success and fostering enduring relationships with clients and partners.
With a relentless focus on continuous improvement, Mark is committed to enhancing product and system efficiency to better serve the needs of his clientele.
Mark’s dedication to his craft extends beyond the confines of the workplace. He is a self-driven individual, constantly seeking opportunities for growth and development, both professionally and personally. His proactive approach to problem-solving and his unwavering determination make him an invaluable asset to the Cigo team.
Outside of work, Mark finds joy in exploring the worlds of art and travel. Since moving to Canada in 2015, he has embraced the diverse cultural landscape of the country, having lived in Vancouver before relocating to Toronto. His experiences in these vibrant cities have enriched his perspective and fueled his passion for discovering new places and experiences.
Mark’s love for art and travel reflects his curiosity and openness to new ideas, qualities that also shine through in his professional endeavors. With a proven track record of success and a genuine passion for what he does, Mark embodies the values of excellence and dedication that define Cigo’s commitment to its clients and partners.
My Latest Articles
Integrations That Matter for 3PLs and Retailers: OMS, WMS, and Delivery
Retail logistics live or die on how cleanly your systems talk to each other. You can have a strong warehouse network, excellent drivers, and a great…
Reduce Manual Work With Smart Integrations: From Rekeying to Automation
Dispatchers rekey orders, coordinators chase drivers in chat threads, and analysts rebuild the same spreadsheets each week just to see what…
How Real-Time Data Sync Improves the Delivery Customer Experience
Deliveries used to be a black box. As customers, we would receive an order confirmation and then wait (often impatiently) for a package to arrive…
What Can You Integrate CIGO Tracker With? A Compatibility Guide
Every late delivery in your network tells the same story: systems pulling in different directions. Orders sit in ecommerce, stock sits in WMS, capacity sits in TMS…
APIs vs Native Integrations: Choosing the Right Path for Delivery Data
Delivery teams work inside stacks, not isolated tools. Orders move across ecommerce, OMS, WMS, ERP, and delivery software while carriers or 3PL partners…
How to Sync CIGO Tracker With Storis, Netsuite, and More
Delivery promises look simple on a slide. In operations, though, they expose gaps between order capture, inventory, and the last mile. When systems stay isolated…
Top 10 Systems You Should Integrate With Your Delivery Platform
Every late delivery your team chases usually starts long before a driver turns the key. It begins inside your tech stack, where e-commerce Point Of Sale (POS)…
10 Questions to Ask Before Integrating New Delivery Software
Delivery operations sit at the center of your promise to customers and the margins you protect. When delivery software really works, routes feel controlled, drivers stay..
The Ultimate Guide to Multi-Location Fleet Route Management in 2026
Coordinating routes across multiple regions can slip fast. Each hub creates its own routines and tools, and predictability suffers with more calls, more corrections, and more delays.