Delivery promises look simple on a slide. In operations, though, they expose gaps between order capture, inventory, and the last mile. When systems stay isolated…
Mark is an accomplished Enterprise Account Executive at Cigo, where he excels in driving customer success and fostering enduring relationships with clients and partners.
With a relentless focus on continuous improvement, Mark is committed to enhancing product and system efficiency to better serve the needs of his clientele.
Mark’s dedication to his craft extends beyond the confines of the workplace. He is a self-driven individual, constantly seeking opportunities for growth and development, both professionally and personally. His proactive approach to problem-solving and his unwavering determination make him an invaluable asset to the Cigo team.
Outside of work, Mark finds joy in exploring the worlds of art and travel. Since moving to Canada in 2015, he has embraced the diverse cultural landscape of the country, having lived in Vancouver before relocating to Toronto. His experiences in these vibrant cities have enriched his perspective and fueled his passion for discovering new places and experiences.
Mark’s love for art and travel reflects his curiosity and openness to new ideas, qualities that also shine through in his professional endeavors. With a proven track record of success and a genuine passion for what he does, Mark embodies the values of excellence and dedication that define Cigo’s commitment to its clients and partners.
My Latest Articles
Top 10 Systems You Should Integrate With Your Delivery Platform
Every late delivery your team chases usually starts long before a driver turns the key. It begins inside your tech stack, where e-commerce Point Of Sale (POS)…
10 Questions to Ask Before Integrating New Delivery Software
Delivery operations sit at the center of your promise to customers and the margins you protect. When delivery software really works, routes feel controlled, drivers stay..
Fleet Route Management for Multi-Location Businesses
Coordinating routes across multiple regions can slip fast. Each hub creates its own routines and tools, and predictability suffers with more calls, more corrections, and more delays.
What to Look for In Fleet Management Software
Managing a fleet today means juggling rising fuel costs, tighter regulations, and ongoing driver shortages. Add growing demands for speed, sustainability, and transparency…
Driver Retention Strategies That Start With Better Routing
Running a fleet in North America means navigating congestion, dock delays, and last-minute changes every day. However, another cost is hidden beneath the surface
Using Geo-Fencing for More Efficient Delivery Windows
The last mile is the costliest and most complex part of the supply chain. Customers expect tighter delivery window commitments, higher accuracy, and real-time updates
10 Signs You’ve Outgrown Manual Route Planning
Late trucks. Angry calls. Another night rewriting spreadsheets while tomorrow’s orders stack up. If that feels familiar, you’ve outgrown manual route planning.
How to Prevent Missed Deliveries With Smart Route Sequencing
Pressure on last-mile teams keeps rising while delivery windows get tighter. You need fewer failed stops, steadier ETAs, and routes that adjust as the day unfolds.
The Top KPIs Every Fleet Manager Should Track
Every delayed delivery, missed SLA, or unexpected breakdown costs you money and credibility. These setbacks drain your margins, frustrate your team, and erode customer trust.



