Expectations have shifted. Nearly everyone now wants real-time delivery tracking, not just vague updates.
Best Practices for Implementing Last-Mile Tracking in 2025
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Tania Pulcini
Customer Service Representative
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
How Delivery Tracking Reduces Customer Support Tickets
Peak delivery times bring a flood of questions. Customers want answers. “Where is my order?” echoes across every channel. Real-time shipment
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Why Route Optimization Is Critical for Last Mile Success
The last mile of delivery is where logistics operations succeed or achieve their potential. While your packages may travel thousands of miles
Delivery Optimization Software: Revolutionizing Last-Mile Logistics
Delivery optimization software can transform last-mile logistics with smarter routes, lower costs, and happier customers. Learn more in this article.
Delivery Driver Management Software: Why It’s Essential for Modern Logistics
Driver management software can help streamline your operations, improve efficiency, and enhance customer satisfaction. This article shows you how.