Expectations have shifted. Nearly everyone now wants real-time delivery tracking, not just vague updates.
Best Practices for Implementing Last-Mile Tracking in 2025
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Tania Pulcini
Customer Service Representative
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
How Delivery Tracking Reduces Customer Support Tickets
Peak delivery times bring a flood of questions. Customers want answers. “Where is my order?” echoes across every channel. Real-time shipment
10 Ways Route Optimization Software Cuts Fuel Costs
Every time a delivery van circles a block or hits unexpected traffic, another bit of profit burns away. For logistics leaders, the challenge
Cost of Missed Deliveries: How Tracking Software Helps
One failed delivery can ripple through your entire logistics network. Drivers double back, customers wait, and costs climb with every return trip.
Live Map vs ETA Notifications: What Customers Really Want
The last mile delivery experience has become the ultimate battleground for customer satisfaction. While logistics providers focus on operational efficiency
Why Transparency is the Future of Logistics
Delayed shipments can cost businesses millions, and frustrated customers can switch providers with a single click. Logistics transparency has evolved
Last Mile Delivery KPI: The Top 10 to Measure Performance
Last mile delivery can make or break your logistics operation. With customers expecting faster, more reliable service than ever before
Why Route Optimization Is Critical for Last Mile Success
The last mile of delivery is where logistics operations succeed or achieve their potential. While your packages may travel thousands of miles
Delivery Optimization Software: Revolutionizing Last-Mile Logistics
Delivery optimization software can transform last-mile logistics with smarter routes, lower costs, and happier customers. Learn more in this article.
Delivery Driver Management Software: Why It’s Essential for Modern Logistics
Driver management software can help streamline your operations, improve efficiency, and enhance customer satisfaction. This article shows you how.