You feel the pressure every day. Fuel prices swing, traffic shifts by the hour, and customers expect precise delivery windows.
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
How to Choose the Right Logistics Optimization Software
Your logistics stack now decides how quickly you meet delivery windows, control cost, and adapt to surprises.
Building a Resilient Last-Mile Strategy in 2025
Customers want fast, clear service. Conditions change by the hour, crews are stretched, and curb rules differ on every block. Plans shift, but...
Why Real-Time Visibility is the Key to Supply Chain Agility
Every missed ETA costs you cash, time, and trust. If you cannot see your network as it moves, you guess.
How to Create a Branded Delivery Experience (and Why You Should)
Delivery is where customer expectations meet reality. The condition of the package, the timing, and the clarity of updates all send a stronger
What’s the Difference Between Logistics vs Route Optimization?
You hear the terms logistics and route optimization everywhere, and people often treat them as the same. They are not.
10 Things Customers Expect From Delivery in 2025
Logistics is no longer judged only by speed. Clear updates, flexible options, and reliable outcomes now shape how delivery performance is measured. These rising standards are reshaping the way operations teams plan and execute.
How Automation Is Reshaping Fleet Management
Pressure on fleets keeps rising. Budgets tighten, schedules compress, and service targets stay high even as demand swings.
How to Handle Delivery Delays With Transparency
Delays happen, and customers often understand. What they do not forgive is being left without answers. Because complex routes, carrier handoffs, and...
The ROI of Logistics Optimization
With demand shifting, transport costs climbing, and promises tightening, the stakes are higher. Each logistics dollar faces CFO scrutiny.