“Where Is My Order?” (WISMO) inquiries are a significant burden for logistics teams. These questions slow down operations and place unnecessary pressure on support staff, driving up costs.
10 Ways Real-Time Updates Improve Brand Loyalty
read more
Tania Pulcini
Customer Service Representative
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
How Delivery Notifications Reduce WISMO Calls
“Where Is My Order?” (WISMO) inquiries are a significant burden for logistics teams. These questions slow down operations and place unnecessary pressure on support staff, driving up costs.
Last-Mile Tracking for Medical and Healthcare Deliveries
Last mile delivery can make or break your logistics operation. With customers expecting faster, more reliable service than ever before
How Delivery Software Transforms Furniture Logistics
Last mile delivery can make or break your logistics operation. With customers expecting faster, more reliable service than ever before
Streamlining Construction Equipment Deliveries
Your competitor just finished three weeks early, while your project sits waiting for steel beams.
Food and Beverage Logistics: Meeting Cold Chain Demands
Food and beverage logistics has reached a breaking point. Cold chain delivery breakdowns destroy reputations, trigger regulatory action, and force costly product recalls.
3PLs and Route Optimization
Third-party logistics providers are caught in a bind. More shipments, bigger networks, customers who want everything faster and tracked in real-time.
Optimizing Meal Prep Delivery for Timely Service
Today’s customers expect freshness, accuracy, and reliability every time. One missed delivery can affect taste, disrupt meal plans, and weaken trust.
Why Automotive Suppliers Need Delivery Visibility
Automotive logistics moves at breakneck speed. Tier 1–3 suppliers must hit just-in-time (JIT) delivery windows set by OEMs; often measured in hours,...
Improving Retail Delivery Efficiency With Smart Routing
The retail delivery landscape has undergone a significant shift. Customers now expect same-day fulfillment and granular tracking.