Expectations have shifted. Nearly everyone now wants real-time delivery tracking, not just vague updates.
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
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Peak delivery times bring a flood of questions. Customers want answers. “Where is my order?” echoes across every channel. Real-time shipment
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Live Map vs ETA Notifications: What Customers Really Want
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Why Route Optimization Is Critical for Last Mile Success
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Delivery Optimization Software: Revolutionizing Last-Mile Logistics
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Delivery Driver Management Software: Why It’s Essential for Modern Logistics
Driver management software can help streamline your operations, improve efficiency, and enhance customer satisfaction. This article shows you how.