Real-time delivery tracking once felt reserved for the biggest carriers. Now, customers expect it as standard and judge you on how clearly you communicate…
How to Implement Real-Time Tracking Without Replacing Your Entire Tech Stack
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Tania Pulcini
Customer Service Representative
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
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