Dispatchers rekey orders, coordinators chase drivers in chat threads, and analysts rebuild the same spreadsheets each week just to see what…
Tania Pulcini is the Customer Success Manager at Cigo Tracker, where she helps clients get the most out of the platform’s web and mobile tools. She’s often the first person clients connect with, guiding them through the onboarding process and offering ongoing support whenever needed.
Tania also collaborates with the development team to ensure client feedback is heard and implemented. Her passion for customer service and hands-on approach make her an integral part of the team, ensuring every Cigo Tracker client feels valued and supported.
How Real-Time Data Sync Improves the Delivery Customer Experience
Deliveries used to be a black box. As customers, we would receive an order confirmation and then wait (often impatiently) for a package to arrive…
What Can You Integrate CIGO Tracker With? A Compatibility Guide
Every late delivery in your network tells the same story: systems pulling in different directions. Orders sit in ecommerce, stock sits in WMS, capacity sits in TMS…
APIs vs Native Integrations: Choosing the Right Path for Delivery Data
Delivery teams work inside stacks, not isolated tools. Orders move across ecommerce, OMS, WMS, ERP, and delivery software while carriers or 3PL partners…
How to Sync CIGO Tracker With Storis, Netsuite, and More
Delivery promises look simple on a slide. In operations, though, they expose gaps between order capture, inventory, and the last mile. When systems stay isolated…
Top 10 Systems You Should Integrate With Your Delivery Platform
Every late delivery your team chases usually starts long before a driver turns the key. It begins inside your tech stack, where e-commerce Point Of Sale (POS)…
10 Questions to Ask Before Integrating New Delivery Software
Delivery operations sit at the center of your promise to customers and the margins you protect. When delivery software really works, routes feel controlled, drivers stay..
The Ultimate Guide to Multi-Location Fleet Route Management in 2026
Coordinating routes across multiple regions can slip fast. Each hub creates its own routines and tools, and predictability suffers with more calls, more corrections, and more delays.
Non-Negotiables to Look for in Fleet Management Software for 2026
Managing a fleet today means juggling rising fuel costs, tighter regulations, and ongoing driver shortages. Add growing demands for speed, sustainability, and transparency…
Driver Retention Strategies That Start With Better Routing
Running a fleet in North America means navigating congestion, dock delays, and last-minute changes every day. However, another cost is hidden beneath the surface


