Delivery teams face more pressure today than ever. E-commerce continues to grow, supply chains remain unpredictable, and customers demand speed along with flawless service.
Tarek Souheil is the dynamic CEO of Cigo Tracker, a leading platform specializing in last-mile delivery and logistics optimization. With over 15 years of experience in the technology and logistics sectors, Tarek has demonstrated a remarkable ability to drive innovation and operational excellence in complex environments.
In addition to his tech ventures, Tarek has a rich background in the restauration business, which has honed his customer service skills and business acumen.
Tarek’s strategic foresight and commitment to leveraging technology to address real-world challenges have positioned Cigo Tracker as a trailblazer in the delivery management space. Under his leadership, the company has developed cutting-edge solutions that streamline delivery processes, reduce costs, and elevate customer satisfaction.
Beyond his professional achievements, Tarek is passionate about fostering a culture of innovation and continuous improvement. He is dedicated to building strong, collaborative teams and nurturing a work environment that encourages creativity and excellence.
Outside of his professional endeavors, Tarek enjoys exercising, traveling, exploring new technologies, and participating in community initiatives.
Why Proactive Communication in Logistics is Now Table Stakes
Every delayed delivery, missed call, or unanswered question costs you trust and efficiency. These setbacks affect your customers and place added strain on your operations team.
How to Use Delivery Data to Personalize the Customer Journey
Customers remember how reliably you keep promises, not the promise itself. In crowded delivery feeds, trust grows when updates feel personal and arrive exactly when needed.