“Where Is My Order?” (WISMO) inquiries are a significant burden for logistics teams. These questions slow down operations and place unnecessary pressure on support staff, driving up costs.
How Delivery Notifications Reduce WISMO Calls
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Tarek Souheil
Chief Executive Officer at Cigo Tracker
Tarek Souheil is the dynamic CEO of Cigo Tracker, a leading platform specializing in last-mile delivery and logistics optimization. With over 15 years of experience in the technology and logistics sectors, Tarek has demonstrated a remarkable ability to drive innovation and operational excellence in complex environments.
In addition to his tech ventures, Tarek has a rich background in the restauration business, which has honed his customer service skills and business acumen.
Tarek’s strategic foresight and commitment to leveraging technology to address real-world challenges have positioned Cigo Tracker as a trailblazer in the delivery management space. Under his leadership, the company has developed cutting-edge solutions that streamline delivery processes, reduce costs, and elevate customer satisfaction.
Beyond his professional achievements, Tarek is passionate about fostering a culture of innovation and continuous improvement. He is dedicated to building strong, collaborative teams and nurturing a work environment that encourages creativity and excellence.
Outside of his professional endeavors, Tarek enjoys exercising, traveling, exploring new technologies, and participating in community initiatives.
Last-Mile Tracking for Medical and Healthcare Deliveries
When lives are on the line, ‘close enough’ won’t cut it. Misrouted medications, delayed lab results, or lost medical supplies directly threaten patient care and regulatory compliance.
How Delivery Software Transforms Furniture Logistics
Furniture delivery demands precision. Unlike most standard parcels, sofas and dining sets require careful handling, precise scheduling, and often assembly services.