Routing & Tracking

Optimization

Streamline end-to-end supply chain costs.

Capacity Management

Maximize vehicle load and resource use.

Fleet Route Management

Real-time oversight for your entire fleet.

Break Management

Automate driver break scheduling.

Engagement

Customer Engagement

Direct automated communication tools.

2-Way Customer SMS

Real-time two-way SMS delivery updates.

Integrations

Sync seamlessly with ERP and CRM tools.

Retail

Distribution & Wholesale

3PL

Hardware & Construction

Automotive Industry

Food & Health

Food & Beverage Delivery

Meal Prep

Medical

Support

Knowledge Center

Developers

REST API/Documentation

System

Status

Blog About Contact Cigo Pay

Appliance Delivery Software | Cigo Tracker

Delivery Software for Appliance Stores

Route optimization, real-time tracking, and automated customer communication built for last-mile appliance delivery.

Book a Demo Try It for Free

Real-Time Tracking

Live GPS tracking for every truck. Customers and dispatchers see exact locations and ETAs in real time.

Route Optimization

Smart routing that factors in capacity, time windows, and service times. More deliveries, fewer kilometres.

Customer Notifications

Automated SMS and email alerts with live tracking links the moment your team departs.

Proof of Delivery

Timestamped photos, GPS tags, and digital signatures captured at every stop.

Fleet Management

Manage internal staff and contractors from one dashboard. Assign drivers, track capacity, monitor every vehicle.

Dispatcher Dashboard

Full oversight of every stop. Map view, delivery windows, and truck capacity in one place.

Over 1000+ Brands

Proudly Partnered Up With Cigo Tracker

Instant Update Alerts

Keep Every Customer Informed, Automatically

Cigo sends automated SMS and email updates at every stage, so your store stays ahead of every question before it gets asked.

Dispatched

Your appliance is on its way

9:02 AM

En Route — 2 stops away

ETA 11:20 AM

10:45 AM

Arrived!

Your crew is at the door

11:18 AM

Automated Stage Alerts

Dispatched, en route, and arrived alerts sent automatically. Customers know exactly where their delivery stands.

Phone Number

US (+1)

i.e. 2015550123

Access Code

i.e. 123000456

This site is protected by reCAPTCHA and the Google Privacy Policy and
Terms of Service apply.

Track

Live Tracking Link

Live tracking link included with no app download needed. Customers follow their delivery on any device.

Satisfied Customers

Let Customers Pick Their Date. You Stay in Control.

Cigo sends smart delivery date suggestions to your customers based on your real-time capacity and regional availability.

Cigo Tracker

SMS · Just now

Your fridge is ready! Pick a delivery date:

Tue, Mar 12 9 AM–1 PM

Wed, Mar 13 1 PM–5 PM

Thu, Mar 14 9 AM–1 PM

Smart Date Suggestions

Date suggestions sent via SMS based on actual availability. Customers see only the slots that fit your schedule.

9:41

Cigo Tracker

Online

Today 10:40

Your fridge is ready! Pick a date:

Tue, Mar 12 9–1 PM

Wed, Mar 13 1–5 PM

10:40

Tuesday works for me! 👍

10:42

Confirmed!

Tue, Mar 12 · 9 AM–1 PM
Tracking link on delivery day.

10:42

Self-Service Scheduling

Customers confirm or adjust without calling your store. Everything happens over SMS — fast and frictionless.

Goodbye Inefficiency

Optimize Your Delivery Operations

From strategic capacity planning and streamlined workflows to real-time efficiency tracking and predictive route modeling.

Capacity Distribution

Maximize cargo space and minimize wasted capacity through strategic load planning.

Process Optimization

Streamline your operations for peak performance with refined processes and workflows.

Efficiency Analytics

Analyze operational data to identify and implement efficiency improvements across your logistics chain.

Predictive Modeling

Accurately forecast future logistics needs with data-driven models, efficiently optimizing resources well in advance.

Reputation Builder

A Better Delivery Experience Means Better Reviews

Appliance stores live and die by word of mouth. When customers get accurate ETAs, real-time updates, and a smooth delivery experience, they notice and they talk about it. Cigo gives your store the operational backbone to earn those reviews consistently.

The delivery crew showed up right on time. I got a text with a live map link and knew exactly when they'd arrive.

Jennifer T. 2 days ago

I could track my new washer the whole way. No more sitting around wondering when it would show up.

Marcus R. 5 days ago

Ordered a new range and the whole process was seamless. Real-time updates kept me in the loop the entire time.

Vanessa K. 1 week ago

The install team was professional and on time. Got an SMS with exact ETA and they were there within minutes of it.

Daniel S. 2 weeks ago

14-Day Free Trial

No credit card required ● No commitment

Try Cigo Tracker For Free

Start transforming your appliance delivery operation today.

Try It for Free Book a Demo

Integrations

Seamless Integration

Experience the future of last-mile delivery. Our intelligent delivery dispatch software integrates effortlessly with your systems, helping you deliver on time, every time, with real-time tracking.

Dispatch

Every Vehicle. Every Stop. One Dashboard.

Stop relying on phone calls to know where your deliveries stand. Cigo gives your dispatcher a live view of every vehicle, every stop, and every delay so nothing slips through before a customer notices.

Dispatcher Dashboard

Assign drivers, track capacity, and monitor delivery windows all in one place. Every vehicle and every stop — visible from a single screen.

Driver Communication

Message your drivers directly from the dispatch dashboard. Coordinate schedule changes, share updates, and keep every crew in sync in real time.

Learn More

Frequently Asked Questions

Cigo analyzes your real-time vehicle capacity, regional availability, and existing route density to generate smart delivery date options. Customers receive these suggestions via SMS and can confirm their preferred slot directly from the message — no phone call needed. Your schedule stays balanced automatically.

Yes. If a customer needs to change their delivery date, they can reply to the SMS and select from updated available time slots. The system respects your capacity limits, so rescheduling never results in an overbooked day. Your team gets notified of any changes automatically.

Each vehicle in Cigo has configurable weight and volume limits. When the route optimizer assigns stops, it factors in the actual dimensions and weight of each appliance. If a truck is at capacity, additional orders are automatically assigned to the next available vehicle or day. This prevents overloading and ensures every delivery physically fits.

Every completed delivery includes timestamped photos with GPS coordinates, a digital customer signature captured on the driver app, and a full record of the stop including arrival time, departure time, and any notes. All of this is permanently attached to the order and accessible from your dashboard at any time.

Yes. Cigo offers native integrations with popular retail systems including STORIS and PROFITsystems. A REST API is also available for connecting any other POS, ERP, or order management system your store uses. Orders sync directly — no manual re-entry required.

Yes. The Cigo driver app is available on both iOS and Android. Drivers see their full route with turn-by-turn navigation, capture photo proof and signatures at each stop, and can communicate with dispatch in real time. Onboarding a new driver takes minutes — they receive a link, log in, and their route is ready.

Yes. Cigo is built to scale from a single location to multi-store operations. Each location can have its own fleet, dispatch team, and delivery zones while sharing a centralized dashboard for regional or national oversight. Pricing and features are structured to work whether you're handling 20 deliveries a week or 2,000.