Boost customer satisfaction and protect your brand reputation. Cigo Tracker gives your customers live ETAs and gives your operation the tools to deliver a consistently premium experience.

Customer Satisfaction

Deliver on your brand promise every single time

First-Attempt Success

Customers who know exactly when to expect you are customers who stay home.

Happy customer sitting on couch after mattress delivery

"Our customers actually thank us for the delivery experience now. The live tracking changed everything."

Sarah M.

Operations Manager, JYSK

Route Efficiency

Optimized Routes for Bulky Deliveries

Your trucks take the most efficient paths, factoring in vehicle capacity, customer time windows, and real service times per stop. More deliveries per day, fewer kilometres driven.

Updating route...

Route Updated

Dynamic Rescheduling

When a customer cancels or a new order comes in mid-day, the route recalculates instantly. Remaining stops shift automatically and every affected customer gets an updated ETA.

Vehicle Capacity Maximization

Route optimization built around the actual size and weight of each mattress load. Every truck gets assigned the right number of stops based on what physically fits, so nothing gets left behind at the warehouse.

Customer Communication

Keep Every Customer Home and Ready

Every customer on your route gets an automated SMS and live tracking link as soon as your crew departs. They know exactly when you're arriving.

9:41

Tuesday, March 10

Mailnow

Your delivery is on its way!

Hi Sarah, your mattress is scheduled between 2:00–4:00 PM today. Track live →

Messagesnow

Cigo Tracker

Your crew is 3 stops away — est. arrival 2:20 PM. Live map: cigo.io/track/x9k2

Automated Alerts

SMS and email notifications triggered automatically the moment your crew departs. Customers get a live ETA and tracking link, so no manual follow-ups are needed.

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Track

Live Tracking Link

Customers follow their delivery on a live map with a precise ETA. No app download required, just a link that works on any device, every time.

14-Day Free Trial

No credit card required ● No commitment

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Start transforming your mattress delivery operation today.

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Fleet Visibility

Full Oversight of Every Crew, Every Stop

Whether you run internal staff or independent contractors, one dashboard shows every truck's real-time location and stop progress.

Real-Time Map View

See every active truck's location, route progress, and next-stop ETA simultaneously from one screen. Color-coded routes make it easy to spot delays at a glance.

Dispatcher Dashboard

Internal staff and independent contractors managed together from the same interface. Assign drivers, track capacity, and monitor delivery windows all in one place.

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Frequently Asked Questions

Every customer on a route receives an automated SMS and live tracking link the moment your crew departs. They see a precise ETA and follow the truck in real time, which means they stay home. Most operations see a significant drop in "not at home" incidents within the first week.

Yes. You configure service time per stop type — standard drop, white-glove setup, adjustable base installation, old mattress removal. These times are factored directly into route optimization so ETAs stay accurate throughout the day, even when early stops run longer than expected.

Customers receive a live map link — no app download needed. They see exactly where their delivery is and a precise arrival window. It replaces the "4-hour window" experience with something that matches what they're used to from premium services, which reflects well on your brand.

Drivers capture timestamped, GPS-tagged photos and a digital customer signature before completing each stop. These are permanently attached to the order record. When a damage claim arrives, you have photographic evidence of the property's condition at the time of delivery — which typically resolves disputes quickly.

Yes. The driver app is designed for fast contractor onboarding — they receive a link, log in, and their route is ready. Tracking is active only during delivery windows so crews keep their autonomy. Internal and contractor crews are managed from the same dispatcher dashboard.

Yes. Both STORIS and PROFITsystems are supported natively. A REST API is also available for connecting any other order management, ERP, or warehouse system your team already uses. Orders sync directly to Cigo — no manual re-entry required.

Yes. Cigo scales from a single delivery team to multi-region fleets running dozens of trucks. Pricing and features are structured to work whether you're handling 20 deliveries a week or 2,000.