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What is last-mile delivery software?

by | Jun 5, 2024

Last-mile delivery is the last logistics step in moving a business’ product from a delivery hub to the final destination. However, last-mile delivery is often the most expensive part of the delivery process and can involve about 30% of the overall logistic costs for a typical service provider.

Unlike shipping that involves sending a large number of products to a single hub, a last-mile delivery service provider has to send a large number of small parcels to several different locations. That means far more complicated routes resulting in more “window time” or drivers on the road handling deliveries.

Have you been thinking you can’t afford last-mile delivery software and implementing it into your company?

Today, you can’t afford to. Here’s why.

Route Optimization

Delivery service software connects your dispatch to real-time data to identify new routes providing optimal route creation so your drivers can deliver more packages in less time.

Minimize the chance of your drivers encountering traffic jams or obstacles that result in delays with routes based on accurate data, not your dispatch’s best guess.

The proper delivery service software platform will adjust for weather, construction, real-time road conditions and traffic, all delivered at the click of a button. Dispatch can bulk upload orders, verify addresses automatically with the click of a button and provide drivers with an easy-to-follow map through an app on their phone.

Get rubber on the road by providing drivers with an app that reveals optimized, highlighted routes to follow. Avoiding lengthy discussions with dispatch and drivers and make every second count getting your product to customers.

Real-time tracking will also help you keep an eye on your fleet. Gone are the days where you have to trust that your drivers are following their orders. With real-time delivery service tracking software, you’ll have visibility over your fleet at all times, identifying problem areas (or people) that are wasting time and money!

Fuel Conservation

You don’t have to be a rocket scientist to realize that more fuel burned on the road means less money for the bottom line.

Last-mile delivery software that finds the best route will significantly cut down on fuel costs, finding the path of least resistance for drivers to help them to deliver more packages in less time.

Watch your pennies and the dollars take care of themselves. Getting granular in your metrics and tracking gas consumption across your fleet can help you identify issues and reduce costs.

With delivery tracking software, you’ll be able to begin identifying problems with inefficient vehicles and ensure you are getting the biggest bang possible out of the dollars you are spending on fuel.

Dispatching Ease

When life gets in the way of your planning, it pays to have help getting things back on track.

When you manually plan delivery routes for drivers, it can be challenging to adjust to changes needed in real-time. When drivers call in sick or a colossal sale bombards your dispatch desk with a glut of orders, dispatch software can help your team take it all in stride.

Cloud-based delivery dispatch software that can help your team respond to changes and reroute deliveries with the click of a button will save them time and frustration. Imagine your dispatch nimbly addressing changes in the number of vehicles available, the number of drivers on shift or the number of packages scheduled, creating an optimal and realistic delivery schedule that doesn’t run the risk of overworking drivers or delaying deliveries.

That flexibility and functionality are worth its weight in gold.

Tarek Souheil

Tarek Souheil is the CEO of Cigo Tracker, a leading platform for last-mile delivery and logistics optimization. With over 15 years of experience in technology and logistics, he excels in driving innovation and operational efficiency. Tarek’s background in the restaurant industry has sharpened his customer service skills and business acumen, complementing his focus on leveraging technology to solve real-world challenges. Under his leadership, Cigo Tracker has become a pioneer in streamlining delivery processes and enhancing customer satisfaction. Outside work, Tarek enjoys fitness, travel, exploring new technologies, and engaging in community initiatives.

Try Cigo Tracker

Route optimization is a game-changer for logistics operations, providing numerous benefits that enhance.

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