A single misstep in delivery can cause customers to abandon a brand entirely. It can be as simple as an item arriving late or being incorrect. 16% of consumers said they would never shop again with a retailer after receiving an incorrect delivery just once. 14% said...
87% of transportation fleets anticipate rising costs in the coming year. Sustainable fleet management is essential for small businesses. This is especially true if you’re striving to stay competitive and eco-friendly. This involves the strategic use of fleet...
During the global pandemic, 82% of customers said that the availability of contactless experiences would still be important even when the pandemic is over. It’s no surprise that they weren’t wrong. Convenience is king, and health concerns are at an all-time high. The...
One of the biggest pain points for businesses in last-mile delivery is that over half of all shipping costs go just to that final mile. For example, recent analysis shows that last-mile delivery accounts for roughly 53% of total delivery costs in many e-commerce...
One of the biggest challenges businesses face is the escalating cost of last mile delivery. According to a report by Capgemini, the last mile accounts for 41% of total supply chain costs. This makes it the single most expensive stage of the shipping process. The “last...
The Last Mile Isn’t Just the Final Step. It’s the Most Costly and Error-Prone. In fact, the “last mile” of delivery remains one of the most expensive segments of the supply chain. It accounts for around 41 % of overall logistics costs. This is a...
