Expectations have shifted. Nearly everyone now wants real-time delivery tracking, not just vague updates.
Mark is an accomplished Enterprise Account Executive at Cigo, where he excels in driving customer success and fostering enduring relationships with clients and partners.
With a relentless focus on continuous improvement, Mark is committed to enhancing product and system efficiency to better serve the needs of his clientele.
Mark’s dedication to his craft extends beyond the confines of the workplace. He is a self-driven individual, constantly seeking opportunities for growth and development, both professionally and personally. His proactive approach to problem-solving and his unwavering determination make him an invaluable asset to the Cigo team.
Outside of work, Mark finds joy in exploring the worlds of art and travel. Since moving to Canada in 2015, he has embraced the diverse cultural landscape of the country, having lived in Vancouver before relocating to Toronto. His experiences in these vibrant cities have enriched his perspective and fueled his passion for discovering new places and experiences.
Mark’s love for art and travel reflects his curiosity and openness to new ideas, qualities that also shine through in his professional endeavors. With a proven track record of success and a genuine passion for what he does, Mark embodies the values of excellence and dedication that define Cigo’s commitment to its clients and partners.
My Latest Articles
How Delivery Tracking Reduces Customer Support Tickets
Peak delivery times bring a flood of questions. Customers want answers. “Where is my order?” echoes across every channel. Real-time shipment
10 Ways Route Optimization Software Cuts Fuel Costs
Every time a delivery van circles a block or hits unexpected traffic, another bit of profit burns away. For logistics leaders, the challenge
Cost of Missed Deliveries: How Tracking Software Helps
One failed delivery can ripple through your entire logistics network. Drivers double back, customers wait, and costs climb with every return trip.
Live Map vs ETA Notifications: What Customers Really Want
The last mile delivery experience has become the ultimate battleground for customer satisfaction. While logistics providers focus on operational efficiency
Why Transparency is the Future of Logistics
Delayed shipments can cost businesses millions, and frustrated customers can switch providers with a single click. Logistics transparency has evolved
Last Mile Delivery KPI: The Top 10 to Measure Performance
Last mile delivery can make or break your logistics operation. With customers expecting faster, more reliable service than ever before
Why Route Optimization Is Critical for Last Mile Success
The last mile of delivery is where logistics operations succeed or achieve their potential. While your packages may travel thousands of miles
Delivery Optimization Software: Revolutionizing Last-Mile Logistics
Delivery optimization software can transform last-mile logistics with smarter routes, lower costs, and happier customers. Learn more in this article.
Delivery Driver Management Software: Why It’s Essential for Modern Logistics
Driver management software can help streamline your operations, improve efficiency, and enhance customer satisfaction. This article shows you how.